Welcome to Yshfeen, an online marketplace connecting patients with verified healthcare providers, clinics, laboratories, and diagnostic centers. By accessing or using our platform, you agree to comply with and be bound by these Privacy Policy.

1. Definitions

• "Platform" refers to the Yshfeen website and related services.
• "Client" refers to any patient or user booking medical services.
• "Provider" refers to clinics, hospitals, labs, or practitioners offering services.
• "Admin" refers to authorized personnel managing the platform.

2.1 Data We Collect

• Personal information (name, phone, email).
• Booking details and service history.
• Provider verification documents.
• Medical documents you upload (labs, radiology, prescriptions, and other files). Shared or booking-attached copies use permanent storage links that anyone with the URL can open until you delete the file.
• Usage data and analytics for service improvement.

2.2 How We Use Data

Data is used to facilitate bookings, verify providers, improve platform performance, send notifications, and ensure compliance with legal obligations.

2.3 Data Protection

We implement technical and organizational measures to protect user data. Sensitive information is encrypted and access is restricted via role-based controls.

4 Changes to Privacy Policy

Yshfeen reserves the right to update these Privacy Policy at any time. Continued use of the platform constitutes acceptance of updated Privacy Policy.